GetPro

Operations Manager

Structures and optimizes operations: processes, service delivery, team efficiency and cross-functional project execution.

Why this hire matters.

Between strategy decided in the exec committee and field reality lies execution — the operations manager's territory. Their challenge: growth must not destroy quality. When a company doubles, processes held together by the implicit break: drifting lead times, uneven service quality, unit costs rising instead of falling. The ops manager attacks these frictions methodically: process mapping, measurement, standardization, automation — increasingly through AI, which is redefining what can be automated in service operations. Particularly critical in operationally intensive models (marketplaces, logistics, services). When hiring, prefer proof of measured improvement (quantified before/after) over theoretical framework mastery.

Key missions.

  • Map and optimize key processes
  • Drive delivery quality and lead times
  • Automate operations (tools, AI)
  • Measure operational performance (unit costs, SLAs)
  • Lead cross-functional improvement projects
  • Coordinate operational teams
  • Anticipate growth-driven capacity needs

Skills.

Technical skills

  • Process design and continuous improvement
  • Operational data analysis
  • Automation (Make, n8n, AI)
  • Project management
  • Cost management

Expected qualities

  • Pragmatism
  • Rigor
  • Field leadership
  • Problem-solving

Common stack

Notion/AirtableMake/n8nSQL/Metabasesector-specific tools

Salaries 2025-2026

LevelExperienceAnnual gross base
Junior0-2 yrs40–50 k€
Mid-level2-5 yrs50–65 k€
Senior5-8 yrs65–85 k€
Head of Operations8+ yrs85–110 k€

Paris market ranges, 2025-2026.

Outside the Paris region, expect 10 to 15 % less.

Sources : Michael Page 2026 · Glassdoor France 2026 · elinoi 2026

Hiring this profile.

Typical background

Consulting, generalist engineer or a field profile grown into responsibility. Real operational experience distinguishes from purely analytical profiles.

When to hire

When growth degrades quality or operational margins — from Series A in ops-intensive models, Series B otherwise.

Career path

Senior → Head of Operations → COO.

Related job profiles.

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